AB+F Financial Services Customer Communications Panel Discussion & Luncheon 2011: SydneyShangri-La Hotel, 176 Cumberland Street, Sydney // May 31, 2011

AB+F Financial Services Customer Communications Panel Discussion & Luncheon was held on Tuesday, 31^st May 2011 at Shangri-La hotel in Sydney.

Australian Banking & Finance Magazine brought together 5 key industry speakers and attracted nearly 150 delegates from the financial services industry at the event.

The event offered a unique opportunity to hear updates and key perspectives from the most progressive thinkers across the customer communications landscape within the financial services sector.

Key topics covered included:

• Does meeting rapidly evolving customer expectations by delivering innovation really translate to revenue and competitive advantage?
• Are Australian Financial Services organisations willing and able to undergo transformation and communicate with their customers using 21st century communications strategies and technologies?
• Is there a global solution to financial services marketing or will each country require its own solutions to communicating across cultures and country specific regulation in the financial services sector?
• How will new digital marketing solutions combined with powerful data intelligence capture new customers when financial services are becoming increasingly commoditised.
• Will the fast, nimble, customer focused niche provider overcome the large, slow full service financial services institution?

AB+F are pleased to announce that both content and speakers have received excellent feedback from our audiences.

Please click here to share your thoughts on how we can make this event even more valuable and relevant for our delegates.